All of our products are made from natural materials with slight variations and imperfections. This is what makes them unique, beautiful, and full of character! We hand-select and inspect each item we use to make sure we are delivering the best possible product.
On occasion, we may photograph our designs and we reserve the right to use any photographs for display or promotion without any compensation to you.
Bouquet sizes are approximate and may vary slightly due to the variation in flowers.
Colors may vary based on computer screens, dyes are measured but mixed for each order which can cause small variations. Most of our flowers can be dyed or made in any color, if you have something in mind that you would like us to match exactly, you can provide a color swatch.
For custom non-wedding flower orders over $100, a 20% deposit will be required once the order is invoiced. The deposit will go towards the final payment. Orders will be started once payment is received. Final payment is due prior to your order shipping.
For wedding flower orders, a 10% deposit (minimum $50) will be required once the order is invoiced. The deposit will go towards the final payment. Orders will be started once payment & contract are received. Wedding orders must be received 8 weeks prior to your wedding date. Orders will be delivered at least 1 week prior to your date. Additional purchases made after the final consultation will be accepted up to two weeks before the wedding date. Payment will be due upon ordering and there will be a non-refundable $25 fee. (We reserve the right to waive this fee at our discretion.) No guarantee is given that the same flowers will be available for orders made after the final consultation, but rest assured that color and style will match as closely as possible.
DELIVERY: A $0.54/mile delivery fee will apply to all areas outside of a 25 mile radius of Avon, NY. Customers may opt to pick up finished flowers instead of having them delivered. If flowers require to be set up, a $15 Set Up Fee will apply per location.
SHIPPING: If located outside our delivery area of 100 miles, we will ship the package/s via UPS or USPS, unless otherwise requested. Prices do not include shipping charges, these will be determined separately.
Please be sure that name, address, and telephone number are accurate before completing an order. Returned items due to a wrong address will require an additional shipping charge to the buyer to be reshipped. Geek Chic Floral Boutique shall not be liable in the event that address of the recipient is deemed incomplete, incorrect, cannot be located, or does not conform to postal requirements. When shipped, you will receive a tracking number via email. If a package is lost once shipped, contact the shipping company and then let me know if you still have issues and I will do my best to assist. Insurance is not standard on packages but can be added for a fee.
All floral items are considered final sale after shipping. Minor damage may occur with shipping due to the nature of the product. We will do our best to protect your items and will include some extras, just in case! If there is damage during shipping, please let us know within 48 hours of receiving your package; we can work together to figure out the best solution. Refunds/replacements will be offered if item is not customized and deemed irreparable by me. Sample flowers can be sent if unsure about styles or colors.
If you have questions regarding any policies or terms, please feel free to email us at firstname.lastname@example.org or use the contact page